SMS Terms & Consent
Effective date: April 2026 · Last updated: April 2026
What Wallibon Is
Wallibon is a service that helps with everyday questions, reminders, and staying connected to family. A person enrolled in Wallibon can text the Wallibon phone number at any time and receive warm, conversational replies. Designated family caregivers receive daily summaries of conversation highlights.
Wallibon is not a medical device, emergency response system, or healthcare service. For medical emergencies, call 911.
How Consent to Receive SMS Is Given
The opt-in consent event is the enrolled phone number replying YES to a verification SMS. No service messages are sent until that YES reply is received. If the enrolled person replies STOP — or does not reply at all — the enrollment is cancelled and the consent record is closed. The enrolled person can opt out at any time by replying STOP, regardless of how enrollment was initiated.
The verification SMS describes the service, message frequency (1–10 messages per day), and supported keywords:
The public web enrollment form is live at wallibon.com/signup. It captures the affirmative consent checkbox at submission time, stores the consent record (name, exact consent language, IP address, timestamp), and triggers the verification SMS. The SMS-YES verification gates all service messages, regardless of whether enrollment was initiated by the user themselves or a family caregiver.
Consent to receive SMS messages is not a condition of purchase. For each enrolled number, Wallibon stores a record of the consent, including the name of the person who initiated enrollment, the consent language affirmed in the verification SMS, the timestamp, and the verification reply received from the enrolled number.
The public enrollment form
Below is the Wallibon enrollment form, available now at wallibon.com/signup. It captures an affirmative consent checkbox, stores the consent record (name, exact consent language, IP address, timestamp), and triggers the verification SMS for both self-enrollment and caregiver enrollment.
Sign up for Wallibon
Enroll a phone number to start receiving Wallibon messages. Standard carrier message and data rates may apply.
Enrollment paths
Wallibon supports both self-enrollment (a user enrolls their own number) and caregiver-initiated enrollment (a family caregiver enrolls an aging relative). In both paths, the verification SMS is sent to the phone number being enrolled, and that number's YES reply is the consent event. The enrolled person can opt out at any time by replying STOP, regardless of who initiated the original enrollment.
Messages You Will Receive
Once enrolled, the enrolled phone number will receive:
- Conversational replies in response to messages the user sends to Wallibon.
- Gentle check-ins — occasional warm messages such as a good-morning note.
- Service notifications — for example, confirmation of opt-in or opt-out, or notice of material changes to the service.
Designated family caregivers (separate phone numbers, also opted in) receive daily conversation summaries.
Message frequency
Message frequency varies and depends on how often the enrolled user interacts with the service. There is no fixed daily cap; users generally receive only as many messages as their own use of the service produces. Most users receive between one and ten messages per day. Caregivers typically receive one summary per day.
Sample messages
Opt-In Confirmation Message
When a new user is enrolled and first activates the service, the following automated confirmation message is sent to the enrolled phone number:
Re-opt-in after a prior opt-out is triggered by replying START or YES and produces the same confirmation.
Opting Out and Getting Help
You may opt out of Wallibon SMS messages at any time, at no cost, by replying with any of the following keywords to any Wallibon message:
- STOP — unsubscribes you from all SMS messages. After replying STOP, you will receive one final confirmation message and no further messages will be sent.
- END, CANCEL, UNSUBSCRIBE, QUIT — also recognized as opt-out keywords.
After replying STOP (or any equivalent), you receive one final automated confirmation:
To resume service after opting out, reply START or YES.
For help, reply HELP or INFO to any Wallibon message. You will receive the following automated reply:
For additional support, email walt@wallibon.com.
Carrier Fees
Standard message and data rates from your mobile carrier may apply to messages you send to or receive from Wallibon. Wallibon does not charge a per-message fee; the service is offered on a subscription basis described at sign-up.
Wallibon supports SMS on major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
How Phone Numbers and SMS Data Are Handled
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Phone numbers and SMS opt-in data collected for the Wallibon service are not shared with, sold to, or rented to any third party for marketing, advertising, or promotional purposes. SMS data is used exclusively to operate the Wallibon service, and is shared only with the service providers strictly necessary to deliver it; those providers are contractually restricted to using the data solely for providing services to Wallibon. A current list of subprocessors is maintained in the Privacy Policy.
Caregivers designated on a given account receive daily conversation summaries; this is a core function of the service and is disclosed at enrollment.
For full details, see the Privacy Policy and Terms of Service.
Contact
Walt Adler Design Inc / Wallibon
walt@wallibon.com